{"id":2182,"date":"2026-04-02T17:29:51","date_gmt":"2026-04-02T15:29:51","guid":{"rendered":"https:\/\/lamainnoirecollective.com\/?page_id=2182"},"modified":"2026-04-02T17:31:41","modified_gmt":"2026-04-02T15:31:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/lamainnoirecollective.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div \r\n    id=\"ac-block_579ad52d9ac625da17662b0bf92c719a\" \r\n    class=\"block-lmn-spacing spacing-100\" \r\n    ><\/div>\r\n\n\n\r\n<section id=\"ac-block_46945274ac93044b676e49dcbcec2a11\" class=\"block-lmn-content-image-tabs\">\r\n\r\n    <div class=\"container\">\r\n\r\n        <div class=\"columns\">\r\n\r\n            \r\n            <div class=\"content-column\">\r\n\r\n                <div class=\"content\">\r\n                                            <h2 class=\"title\">F.A.Q \u2013 La Main Noire<\/h2>\r\n                    \r\n                    \r\n                    \r\n                        <div class=\"items\">\r\n\r\n                                                    <div class=\"item active\">\r\n                                <h3 class=\"item-title\"><button> F.A.Q \u2013 La Main Noire Est-ce que vos lattes sont \u00e0 base de caf\u00e9 ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Non ! Nos produits sont des pr\u00e9parations pour boisson dites \u201calternative au caf\u00e9\u201d donc sans caf\u00e9. Cependant, certaines de nos pr\u00e9parations peuvent se m\u00e9langer au caf\u00e9 comme le Dirty Cha\u00ef (cha\u00ef latte avec un shot d\u2019espresso).<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>\u00cates-vous certifi\u00e9s bios ou v\u00e9gans ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Oui ! Tous nos produits sont bio et v\u00e9gans. Seuls nos chai confits dans du miel ne sont pas v\u00e9gans. Nous avons donc d\u00e9velopp\u00e9 la version Wild, au sirop d\u2019Agave et de Datte.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Quelle est la diff\u00e9rence entre La Main Noire et La Fabrique \u00e0 Latte?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>La Main Noire\u00a0:\u00a0pr\u00e9parations\u00a0\u00e0 base d\u2019ingr\u00e9dients frais, crus et confits dans des sucres naturels. C\u2019est une gamme plus complexe et structur\u00e9e en bouche, dites de sp\u00e9cialit\u00e9.<\/p>\n<p>La Fabrique \u00e0 Latte : ce sont toutes nos recettes originales allant du frais au sec. Un format poudre beaucoup plus simple d\u2019utilisation, pour un r\u00e9sultat plus consensuel et gourmand.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Sous quels formats sont conditionn\u00e9s vos produits CHR ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Tous nos produits CHR sont au format d\u20191KG, en sachet ou en pot.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Combien de boissons puis-je faire avec mon KG de produit?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Pour une tasse de 200ml \u2013 Avec les produits La Main Noire :<\/p>\n<ul>\n<li>Sticky Chai : 100\u00a0\u00e0 130<\/li>\n<li>Green Paste : 125<\/li>\n<li>Golden Paste : 100<\/li>\n<li>Black Paste : 83<\/li>\n<li>Pink Paste : 100<\/li>\n<li>Blue Paste :\u00a0100<\/li>\n<li>Raw Cacao : 66<\/li>\n<li>Spicy Raw Cacao : 66<\/li>\n<\/ul>\n<p>Pour une tasse de\u00a0300ml\u00a0\u2013 Avec les produits La Fabrique \u00e0 Latte :<\/p>\n<ul>\n<li>Chai Latte Barista : 200<\/li>\n<li>Green Latte Barista : 100<\/li>\n<li>Golden Latte Barista : 100<\/li>\n<li>Black Latte Barista : 100<\/li>\n<li>Pink Latte Barista : 66<\/li>\n<li>Blue Latte Barista : 100<\/li>\n<li>Raw Cacao Latte Barista : 66<\/li>\n<\/ul>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Avec quelles machines vos produits sont-ils compatibles ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Dans un milieu professionnel, vous pouvez faire nos pr\u00e9parations \u00e0 la buse vapeur ou au mousseur \u00e0 lait. Vous pouvez \u00e9galement utiliser nos produits avec vos machines distribuant du lait chaud mouss\u00e9.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Est-ce que les produits doivent \u00eatre conserv\u00e9s au r\u00e9frig\u00e9rateur ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Seuls la Golden Paste, la Pink Paste et la Blue Paste en format 1kg sont \u00e0 conserver au r\u00e9frig\u00e9rateur avant et apr\u00e8s ouverture. Les formats retails sous-vides peuvent \u00eatre conserv\u00e9s en temp\u00e9rature ambiante jusqu\u2019\u00e0 20 degr\u00e9s. En saison chaude, nous vous conseillons de conserver tous les produits au frais.<\/p>\n<p>La gamme La Fabrique \u00e0 Latte elle, se converse dans un endroit sec et temp\u00e9r\u00e9.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Quels-sont les laits compatibles avec vos produits ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Tous les laits sont compatibles avec nos produits ! Nous vous recommandons cependant un lait v\u00e9g\u00e9tal bien cr\u00e9meux, doux et pas trop sucr\u00e9.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Est-ce qu&rsquo;on peut pr\u00e9parer les boissons en version glac\u00e9es ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Oui ! Nos pr\u00e9parations peuvent se faire en version glac\u00e9e, comme le montre cette vid\u00e9o :<\/p>\n<p><iframe loading=\"lazy\" title=\"TUTO - Comment pre\u0301parer les boissons glace\u0301es LMN\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xjUkjJOKsRo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Est-ce qu&rsquo;on peut cuisiner avec vos produits ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Absolument ! N\u2019h\u00e9sitez pas \u00e0 consulter notre site pour des id\u00e9es recettes !<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Comment commander les produits La Main Noire en tant que Pro ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Pour commander nos produits pour votre \u00e9tablissement, envoyez-nous une demande \u00e0 contact@lamainnoirecollective.com ou cr\u00e9ez votre compte directement en cliquant sur le bouton \u201cCompte Pro\u201d.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Y a t-il un minimum de commandes ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Il n\u2019y a aucun minimum de commandes. Les frais de port sont offerts pour toute commande d\u00e9passant les 200\u20ac en France m\u00e9tropolitaine, et 300\u20ac en EU.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>O\u00f9 est-ce que vous livrez vos produits et en combien de temps ?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Nous envoyons les commandes deux fois par semaine en France et dans toute l\u2019Europe (les mercredis et vendredis). Les d\u00e9lais de livraison sont le jour m\u00eame sur Paris et entre 48h et 72h ouvr\u00e9s ailleurs.<\/p>\n<p>(Attention ! les commandes pass\u00e9es apr\u00e8s lundi minuit ne sont envoy\u00e9es que le vendredi et celles pass\u00e9es apr\u00e8s mercredi minuit envoy\u00e9es le mercredi suivant.)<\/p>\n<\/div>\r\n                            <\/div>\r\n                        \r\n                        <\/div>\r\n\r\n                        \r\n                                            \r\n                <\/div>\r\n                \r\n            <\/div>\r\n            \r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    \r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2182","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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