{"id":2182,"date":"2026-04-02T17:29:51","date_gmt":"2026-04-02T15:29:51","guid":{"rendered":"https:\/\/lamainnoirecollective.com\/?page_id=2182"},"modified":"2026-04-02T17:31:41","modified_gmt":"2026-04-02T15:31:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/lamainnoirecollective.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div \r\n    id=\"ac-block_579ad52d9ac625da17662b0bf92c719a\" \r\n    class=\"block-lmn-spacing spacing-100\" \r\n    ><\/div>\r\n\n\n\r\n<section id=\"ac-block_46945274ac93044b676e49dcbcec2a11\" class=\"block-lmn-content-image-tabs\">\r\n\r\n    <div class=\"container\">\r\n\r\n        <div class=\"columns\">\r\n\r\n            \r\n            <div class=\"content-column\">\r\n\r\n                <div class=\"content\">\r\n                                            <h2 class=\"title\">FAQ \u2013 The Black Hand<\/h2>\r\n                    \r\n                    \r\n                    \r\n                        <div class=\"items\">\r\n\r\n                                                    <div class=\"item active\">\r\n                                <h3 class=\"item-title\"><button> FAQ \u2013 La Main Noire Are your lattes coffee-based?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>No! Our products are drink mixes described as &quot;coffee alternatives,&quot; meaning they contain no coffee. However, some of our mixes can be combined with coffee, such as the Dirty Chai (chai latte with a shot of espresso).<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Are you certified organic or vegan?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Yes! All our products are organic and vegan. Only our honey-candied chai are not vegan. Therefore, we developed the Wild version, with agave and date syrup.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>What is the difference between La Main Noire and La Fabrique \u00e0 Latte?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>La Main Noire: preparations made with fresh, raw ingredients preserved in natural sugars. This is a more complex and structured range, considered a specialty.<\/p>\n<p>La Fabrique \u00e0 Latte: it&#039;s all our original recipes, from fresh to dry. A powder format that&#039;s much easier to use, for a more universally appealing and delicious result.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>In what formats are your catering products packaged?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>All our CHR products are in 1KG format, in bags or in jars.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>How many drinks can I make with my KG of product?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>For a 200ml cup \u2013 With La Main Noire products:<\/p>\n<ul>\n<li>Sticky Chai: 100 to 130<\/li>\n<li>Green Paste: 125<\/li>\n<li>Golden Paste: 100<\/li>\n<li>Black Paste: 83<\/li>\n<li>Pink Paste: 100<\/li>\n<li>Blue Paste: 100<\/li>\n<li>Raw Cacao: 66<\/li>\n<li>Spicy Raw Cacao: 66<\/li>\n<\/ul>\n<p>For a 300ml cup \u2013 With La Fabrique \u00e0 Latte products:<\/p>\n<ul>\n<li>Chai Latte Barista: 200<\/li>\n<li>Green Latte Barista: 100<\/li>\n<li>Golden Latte Barista: 100<\/li>\n<li>Black Latte Barista: 100<\/li>\n<li>Pink Latte Barista: 66<\/li>\n<li>Blue Latte Barista: 100<\/li>\n<li>Raw Cacao Latte Barista: 66<\/li>\n<\/ul>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Which machines are your products compatible with?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>In a professional setting, you can prepare our products using a steam wand or milk frother. You can also use our products with your machines that dispense hot, frothed milk.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Do the products need to be kept in the refrigerator?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Only the 1kg Golden Paste, Pink Paste, and Blue Paste require refrigeration before and after opening. Vacuum-sealed retail sizes can be stored at room temperature up to 20 degrees Celsius. During warmer weather, we recommend keeping all products refrigerated.<\/p>\n<p>The La Fabrique \u00e0 Latte range, however, should be stored in a dry and temperate place.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Which milks are compatible with your products?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>All milks are compatible with our products! However, we recommend a creamy, mild, and not too sweet plant-based milk.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Can the drinks be prepared in an iced version?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Yes! Our preparations can be made in an iced version, as shown in this video:<\/p>\n<p><iframe loading=\"lazy\" title=\"TUTORIAL - How to prepare LMN iced drinks\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/xjUkjJOKsRo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Can we cook with your products?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>Absolutely! Feel free to check out our website for recipe ideas!<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>How to order La Main Noire products as a professional?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>To order our products for your establishment, send us a request to contact@lamainnoirecollective.com or create your account directly by clicking on the \u201cPro Account\u201d button.<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Is there a minimum order quantity?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>There is no minimum order. Shipping is free for all orders over \u20ac200 in mainland France, and \u20ac300 in the EU.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\r\n                            <\/div>\r\n                                                    <div class=\"item\">\r\n                                <h3 class=\"item-title\"><button>Where do you deliver your products and how long does it take?<\/button><\/h3>\r\n                                <div class=\"item-description\"><p>We ship orders twice a week in France and throughout Europe (on Wednesdays and Fridays). Delivery times are same day in Paris and between 48 and 72 business hours elsewhere.<\/p>\n<p>(Please note! Orders placed after Monday midnight are only shipped on Friday, and those placed after Wednesday midnight are shipped the following Wednesday.)<\/p>\n<\/div>\r\n                            <\/div>\r\n                        \r\n                        <\/div>\r\n\r\n                        \r\n                                            \r\n                <\/div>\r\n                \r\n            <\/div>\r\n            \r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n\r\n    \r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2182","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - La Main Noire<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lamainnoirecollective.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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